Live Operations and Player Support

There’s a lot more to service than just Customer Support, Game
Moderation, and Community Management. Contributing more, and to
the greatest extent possible, are the hallmarks that define our service.

From a partner’s perspective, we know that enlisting support might only
address a fraction of the work that needs to be done. Our belief is in
order to tangibly improve your quality of life, Live Operations as a
service should assimilate as much as possible, so that you have more
time to do higher value work.

So we focus on these areas that contribute the most significant value
beyond the basics of people, competencies, infrastructure, and all the
things every provider should already have.

To us, contributing to the greatest extent possible is what Live
Operations really means.